What’s easier? To grow your business by spending lots of time and effort on new lead generation OR working with your existing customers and contacts to build a stronger relationship, leading to more value for all parties?
Your business will THRIVE if you focus on nurturing your customers and building and implementing a great customer loyalty strategy. The right customers should be valued and made to feel special. Doing this consistently will create advocates and raving fans. They’ll WANT to send you referrals from their community.
About the Coach:
Russell Munday is a Certified Business Coach with over 25 years of commercial experience starting with opening a start-up specialist recruitment contract division and moving into working with organisations on a consultancy basis and supporting with a whole host of services.
With a passion for coaching / mentoring, Russell is inspired by helping business owners to achieve their goals and aspirations and loves nothing more than working with companies transform their sales, revenue, business goals and methodologies.