PRIVACY POLICY
- Visit our website at https://reading.actioncoach.co.uk, or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any sales, marketing, or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
- names
- phone numbers
- email addresses
- mailing addresses
- job titles
- billing addresses
- dietary allergies (when booking to attend an event)
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
- To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
- Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
- Data Analytics Services
- Sales & Marketing Tools
- Social Networks
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
Name: | __Secure-ROLLOUT_TOKEN |
Purpose: | is used by YouTube to manage the phased rollout of new features and updates |
Provider: | .youtube.com |
Service: | Youtube View Service Privacy Policy |
Type: | server_cookie |
Expires in: | 5 months 27 days |
Name: | VISITOR_PRIVACY_METADATA |
Purpose: | to store the user’s cookie consent state for the current domain |
Provider: | .youtube.com |
Service: | Youtube View Service Privacy Policy |
Type: | server_cookie |
Expires in: | 5 months 27 days |
Name: | wpEmojiSettingsSupports |
Purpose: | This cookie is utilized to enable emoji support on pages using WordPress. |
Provider: | reading.actioncoach.co.uk |
Service: | .voices.com |
Type: | html_session_storage |
Expires in: | session |
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
Name: | _ga_# |
Purpose: | Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions |
Provider: | .actioncoach.co.uk |
Service: | Google Analytics View Service Privacy Policy |
Type: | http_cookie |
Expires in: | 1 year 1 month 4 days |
Name: | s7 |
Purpose: | Gather data regarding site usage and user behavior on the website. |
Provider: | pagesense-collect.zoho.eu |
Service: | Adobe Analytics |
Type: | pixel_tracker |
Expires in: | session |
Name: | _ga |
Purpose: | Records a particular ID used to come up with data about website usage by the user |
Provider: | .actioncoach.co.uk |
Service: | Google Analytics View Service Privacy Policy |
Type: | http_cookie |
Expires in: | 1 year 1 month 4 days |
Name: | p.gif |
Provider: | p.typekit.net |
Type: | pixel_tracker |
Expires in: | session |
Name: | s7 |
Purpose: | Gather data regarding site usage and user behavior on the website. |
Provider: | eu1-files.zohopublic.eu |
Service: | Adobe Analytics |
Type: | server_cookie |
Expires in: | session |
Name: | NID |
Purpose: | Set by Google to set a unique user ID to remember user preferences. Persistent cookie that stays for 182 days |
Provider: | .google.com |
Service: | Google View Service Privacy Policy |
Type: | server_cookie |
Expires in: | 6 months |
Name: | s7 |
Purpose: | Gather data regarding site usage and user behavior on the website. |
Provider: | reading.actioncoach.co.uk |
Service: | Adobe Analytics |
Type: | http_cookie |
Expires in: | 11 months 30 days |
Name: | _gat# |
Purpose: | Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session. |
Provider: | .actioncoach.co.uk |
Service: | Google Analytics View Service Privacy Policy |
Type: | http_cookie |
Expires in: | less than 1 minute |
Name: | s7 |
Purpose: | Gather data regarding site usage and user behavior on the website. |
Provider: | .actioncoach.co.uk |
Service: | Adobe Analytics |
Type: | http_cookie |
Expires in: | 29 minutes |
Name: | _gid |
Purpose: | Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session. |
Provider: | .actioncoach.co.uk |
Service: | Google Analytics View Service Privacy Policy |
Type: | http_cookie |
Expires in: | 23 hours 59 minutes |
Name: | s7 |
Purpose: | Gather data regarding site usage and user behavior on the website. |
Provider: | salesiq.zohopublic.eu |
Service: | Adobe Analytics |
Type: | http_cookie |
Expires in: | 29 days |
Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
Name: | VISITOR_INFO1_LIVE |
Purpose: | YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time. |
Provider: | .youtube.com |
Service: | YouTube View Service Privacy Policy |
Type: | server_cookie |
Expires in: | 5 months 27 days |
Name: | YSC |
Purpose: | YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time. |
Provider: | .youtube.com |
Service: | YouTube View Service Privacy Policy |
Type: | server_cookie |
Expires in: | session |
Name: | _fbp |
Purpose: | Facebook tracking pixel used to identify visitors for personalized advertising. |
Provider: | .actioncoach.co.uk |
Service: | Facebook View Service Privacy Policy |
Type: | http_cookie |
Expires in: | 2 months 29 days |
Name: | lastExternalReferrer |
Purpose: | Detects how the user reached the website by registering their last URL-address. |
Provider: | reading.actioncoach.co.uk |
Service: | Meta Platforms, Inc View Service Privacy Policy |
Type: | html_local_storage |
Expires in: | persistent |
Name: | lastExternalReferrerTime |
Purpose: | Detects how the user reached the website by registering their last URL-address. |
Provider: | reading.actioncoach.co.uk |
Service: | Meta Platforms, Inc View Service Privacy Policy |
Type: | html_local_storage |
Expires in: | persistent |
Unclassified cookies:
These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.
Name: | priority |
Provider: | pagesense-collect.zoho.eu |
Type: | server_cookie |
Expires in: | session |
Name: | LS_CSRF_TOKEN |
Provider: | salesiq.zoho.eu |
Type: | http_cookie |
Expires in: | session |
Name: | zfccn |
Provider: | pagesense-collect.zoho.eu |
Type: | http_cookie |
Expires in: | session |
Name: | zalb_4662279173 |
Provider: | pagesense-collect.zoho.eu |
Type: | server_cookie |
Expires in: | session |
Name: | zalb_b3e783bb62 |
Provider: | salesiq.zohopublic.eu |
Type: | server_cookie |
Expires in: | session |
Name: | priority |
Provider: | salesiq.zoho.eu |
Type: | server_cookie |
Expires in: | session |
Name: | priority |
Provider: | salesiq.zohopublic.eu |
Type: | server_cookie |
Expires in: | session |
Name: | zalb_b3e783bb62 |
Provider: | salesiq.zoho.eu |
Type: | server_cookie |
Expires in: | session |
Name: | LS_CSRF_TOKEN |
Provider: | salesiq.zohopublic.eu |
Type: | http_cookie |
Expires in: | session |
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email at reading@actioncoach.co.uk, or contact us by post at:
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.