It was Stephen Covey who said, “Seek first to understand, then to be understood” in his excellent book “The Seven Habits of Highly Effective People”. The reason it’s such valuable advice is that it’s counter-intuitive, and so most people don’t naturally do it. The trap…
After hearing this from a client last week I’ve found myself repeating it to people all week. “Sometimes you win, sometimes you learn”. There are a lot of people and a lot of organisations that make the same mistakes over and over again. In fact…
Work harder on yourself than you do on your job. If you find any aspect of your job difficult - take it as a sign that you need to improve your skills in that area - make a plan to up-skill.
