It was Stephen Covey who said, “Seek first to understand, then to be understood” in his excellent book “The Seven Habits of Highly Effective People”. The reason it’s such valuable advice is that it’s counter-intuitive, and so most people don’t naturally do it. The trap…
Often when I start working with a business owner, they tell me what they need to improve so that their business will be much better. What would that key thing be in your business? Better cash flow? Better marketing? Better staff? Better sales skills? Better…
As a business owner you have to wear many hats in the course of running a successful business: Sales, Marketing, Finance, HR, …and so on. But particularly in smaller businesses, the most important one gets forgotten – you have to be a leader. It’s not…
Have you ever heard the saying that most people are promoted to their level of incompetence? It’s harsh but true. It happens in large companies but is even more normal in small businesses. Someone does their job well, so they get a promotion to a…
With the World Cup in full swing and football fever sweeping the nation, we’ve taken a look at what the business world can learn from football. Strategy, recruitment, team work, and development are at the heart of a football team’s success, so there’s plenty that…
